Contact Us

We would love to hear from you! Please fill out a little info below and let us know what you think. If you have a question please call us at 215-923-9392, or email us at mpresslerjewelry@msn.com.

 

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Policies


Shipping:
We will ship most orders within 5 days of receiving your order. We ship by USPS mail. Currently the site is setup to ship only to US and Canada. Please email us if you would like to place an order and ship it to another country.

Returns:
All items are handmade and made to order. Items purchased on our site are returnable within 15 days of receipt date, if new and unused, for full refund, minus shipping charges. Please email us if you need to return an item.
We will repair your jewelry within 6 months of purchase. Please email us to receive a repair authorization number. For minor damage due to natural wear and tear, in most cases there will be no repair charge. For repairs that require a payment, we will notify you and process charge before repairing. Our mailing address is 1016 Spruce St. #1F, Phila PA 19107.

Security:
All order information sent to us is encrypted for your safety. We protect your transaction by using SSL (secure sockets layer) technology. Please make sure your browser supports SSL (Internet Explorer, Safari, Opera, etc.), version 3.x and later.